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Description
Summary of Role
The Driver is responsible for establishing and maintaining excellent relationships with customers by providing courteous, efficient and professional delivery service in a safe and timely manner
Key Areas of Responsibility
Prepare and complete orders for delivery verify invoices to ensure that order is exact, may assist with picking parts for orders
Examine the condition of the merchandise at delivery or prior to accepting delivery, examine the condition of the merchandise with the customer and have customer sign-off on delivery
Organize daily pick-up of customer cores, returns and warranties without disrupting delivery efficiency
Accurately record all deliveries and pickups, ensures proper paperwork accompanies all customer cores, returns and warranties while complying with customer service delivery strategies
Comply with electronic delivery principals and standards
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Check daily fluid levels of the vehicle, the tire condition and ensures cleanliness inside and outside the vehicle
Comply with all rules and regulations of the road at all times
Checks-In with Dispatcher and/or Store Manager on Delivery progress/delays
Participate in cycle count programs and annual physical inventory
May assist with customer service activities within store location, assist with keeping store in a neat and orderly manner including stocking of shelves
Maintain the “Never Say No” attitude/mantra and be the Ambassador for the company.
Other duties as assigned
Requirements
Education, Experience and Technical skills
High School Diploma completed or equivalent experience
Must have a driver's license and a clean driving record
1-3 years of experience in a similar role preferred
Experience in retail, wholesale distribution and the automotive industry is a definite asset
Experience working with hand trucks or other equipment to load, unload, transport and store goods
Soft Skills and Competencies
Must be available to work flexible hours and/or on call as needed
Be courteous and eager in addition of having a good sense of responsibility
Possesses high interpersonal skills in order to develop and maintain working relationships
Successful completion of WHMIS and TDG training
Physical Demands
Extensive sitting, standing, walking, pushing and reaching
Need full range of motion for reaching, bending and stooping
Lifting of heavy equipment of up to 50 pounds
May work outside and be exposed to weather
Exposure to adverse weather conditions, chemicals, odors, dirt and dust
The Driver is responsible for establishing and maintaining excellent relationships with customers by providing courteous, efficient and professional delivery service in a safe and timely manner
Key Areas of Responsibility
Prepare and complete orders for delivery verify invoices to ensure that order is exact, may assist with picking parts for orders
Examine the condition of the merchandise at delivery or prior to accepting delivery, examine the condition of the merchandise with the customer and have customer sign-off on delivery
Organize daily pick-up of customer cores, returns and warranties without disrupting delivery efficiency
Accurately record all deliveries and pickups, ensures proper paperwork accompanies all customer cores, returns and warranties while complying with customer service delivery strategies
Comply with electronic delivery principals and standards
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Check daily fluid levels of the vehicle, the tire condition and ensures cleanliness inside and outside the vehicle
Comply with all rules and regulations of the road at all times
Checks-In with Dispatcher and/or Store Manager on Delivery progress/delays
Participate in cycle count programs and annual physical inventory
May assist with customer service activities within store location, assist with keeping store in a neat and orderly manner including stocking of shelves
Maintain the “Never Say No” attitude/mantra and be the Ambassador for the company.
Other duties as assigned
Requirements
Education, Experience and Technical skills
High School Diploma completed or equivalent experience
Must have a driver's license and a clean driving record
1-3 years of experience in a similar role preferred
Experience in retail, wholesale distribution and the automotive industry is a definite asset
Experience working with hand trucks or other equipment to load, unload, transport and store goods
Soft Skills and Competencies
Must be available to work flexible hours and/or on call as needed
Be courteous and eager in addition of having a good sense of responsibility
Possesses high interpersonal skills in order to develop and maintain working relationships
Successful completion of WHMIS and TDG training
Physical Demands
Extensive sitting, standing, walking, pushing and reaching
Need full range of motion for reaching, bending and stooping
Lifting of heavy equipment of up to 50 pounds
May work outside and be exposed to weather
Exposure to adverse weather conditions, chemicals, odors, dirt and dust
Listing ID: 13770282
Listing Began: January 15, 2023, 9:07
Employer | CANADA - WIDE |
Job function | Automotive Parts Delivery Driver |
Salary | $19.00 |
Job type | full-time |
Job industry | Automotive |
Education required | High School |
Immigration status | Permanent |